Pre-Order
Reserve these before they're made — each piece is handcrafted after your order is placed.
Something is being conjured.
The next rite hasn't been named yet. When a piece is ready to pre-order, it will surface here first — before it reaches the rest of the collection.
Back to LunaBefore you reserve a piece
Some LUNA pieces are available exclusively through pre-order. This allows us to offer more distinctive designs while producing or preparing each piece based on confirmed orders.
How Pre-Orders Work
When a product is marked as a Pre-Order Item, it is not ready for immediate shipment. After your order is placed, the item enters the preparation or production process. Delivery time begins after the item has been fulfilled and dispatched.
Estimated Fulfilment Time
Most pre-order items are prepared within the estimated 10-30-day period. However, fulfilment times may occasionally vary depending on:
Any specific fulfilment information will be displayed on the individual product page whenever applicable.
Orders Containing Pre-Order Items
When your order includes a pre-order product, please keep the estimated fulfilment period in mind before completing your purchase. Your order will be dispatched once the pre-order item is ready, unless different shipping information is shown during checkout or communicated to you directly.
Shipping and Delivery
The 10-30-day estimate refers only to fulfilment and does not include the delivery time required by the shipping carrier. Once your order has been dispatched, you will receive a shipping confirmation with tracking information when available.
Delays and Updates
Although we aim to fulfil every pre-order within the estimated timeframe, unexpected delays may occasionally occur. Should there be a significant delay affecting your order, we will contact you using the email address provided during checkout.
Please Order Carefully
By purchasing a product marked as a pre-order item, you acknowledge and accept its estimated fulfilment time. Please review the product description and estimated timeframe carefully before placing your order, especially when purchasing an item for a specific date or occasion.
Need Help?
For questions regarding a pre-order or an existing order, please contact us and include your order number so we can assist you more efficiently.
Thank you for supporting LUNA and the creation of pieces made for those who refuse to disappear into the ordinary.
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